Privacy Policy

We Value Your Privacy and Security

At MoodBears, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using, you consent to the practices outlined in this policy.

Information Collection and Use:

Personal Information

We collect personal information, such as your name, email address, postal address, and phone number, when you place an order, sign up for our newsletter, or create an account on our website. We use this information to process your orders, manage your account, and provide you with updates, promotions, and relevant information about our products and services.

Non-Personal Information

When you visit our website, we may collect non-personal information such as your browser type, IP address, and browsing behaviour. We use this data to improve our website's functionality, analyse usage trends, and deliver a better user experience for our visitors.


Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalised content. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

Data Security and Protection:

Secure Transactions

We take security seriously and employ industry-standard measures to protect your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data, such as credit card information, during transactions.

Data Storage and Retention

We store your personal information on secure servers, and we take appropriate measures to protect it from unauthorised access, alteration, or disclosure. We retain your data only for as long as necessary to fulfil the purposes for which it was collected.

Third-Party Service Providers

We may share your personal information with trusted third-party service providers, such as payment processors and shipping companies, to fulfil your orders and provide customer support. These third parties are required to maintain the confidentiality of your information and use it only for the specific purposes outlined in their agreements with us.

Your Rights and Choices:

Access and Correction

You have the right to access, update, or correct your personal information held by us. To do so, please log in to your account on our website or contact our customer service team for assistance.

Opting Out

You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

External Links

Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

Changes to Our Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting an updated version of the policy on our website. Your continued use of our website and services after the effective date of the updated policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy or your personal information, please contact us at:

MoodBears Customer Service
Poplar Cottage, Little Shaw Lane, United Kingdom

We are committed to addressing your privacy concerns and providing a secure and enjoyable shopping experience at