We Value Your Privacy and Security
Information Collection and Use:
We collect personal information, such as your name, email address, postal address, and phone number, when you place an order, sign up for our newsletter, or create an account on our website. We use this information to process your orders, manage your account, and provide you with updates, promotions, and relevant information about our products and services.
When you visit our website, we may collect non-personal information such as your browser type, IP address, and browsing behaviour. We use this data to improve our website's functionality, analyse usage trends, and deliver a better user experience for our visitors.
Data Security and Protection:
We take security seriously and employ industry-standard measures to protect your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data, such as credit card information, during transactions.
Data Storage and Retention
We store your personal information on secure servers, and we take appropriate measures to protect it from unauthorised access, alteration, or disclosure. We retain your data only for as long as necessary to fulfil the purposes for which it was collected.
Third-Party Service Providers
We may share your personal information with trusted third-party service providers, such as payment processors and shipping companies, to fulfil your orders and provide customer support. These third parties are required to maintain the confidentiality of your information and use it only for the specific purposes outlined in their agreements with us.
Your Rights and Choices:
Access and Correction
You have the right to access, update, or correct your personal information held by us. To do so, please log in to your account on our website or contact our customer service team for assistance.
You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.
MoodBears Customer Service
Poplar Cottage, Little Shaw Lane, United Kingdom
We are committed to addressing your privacy concerns and providing a secure and enjoyable shopping experience at moodbears.com