FAQ'S

1. How do I know which bear to choose?

Each bear has its own individual poem which helps you understand how the bears can help and what they offer. Everyone has their own reasons for choosing certain bears so have a read through and see who you think is the best bear for you!
Orders are dispatched within 24 hrs of order (Monday-Friday) These are sent out on with a 48hr courier.
All our bears are safety tested from birth however are recommended for 3+
Yes we do, just choose the overseas section at checkout where this will calculate shipping fees.
If you are not completely happy, please send us an email where someone from the team will be happy to assist. We accept returns within 14 days and all bears must be in original packaging and in an unused condition.
The bears are made in China and distributed from our warehouse in the UK, Leicestershire.
The Mood Bears were created in 2019 and have been on an incredible journey ever since.
We recommend just a hand wash, however the bears can go into a washing machine on a cool short wash, and left to air dry.
Our large bears sit at 30cm, and our small bears sit at 15cm tall.
YES!!! We have been seen on the BBC, ITV news and other outlets.